Government

Need to report a pothole...

find out where to pay that traffic ticket...

report a neighborhood nuisance?

Three numbers: 311.

That's how you reach MetroCall, Louisville's (non-emergency) way of connecting with government services. Pick up the phone, 24/7, and make contact with the people who can help. (There's also online chat during weekday business hours.)

Meanwhile, metro government is doing all the business that doesn't require a phone call - garbage collection, fire protection, immunizations, animal control. The city throws festivals, plants flowers, operates parks (and parking garages); helps the needy and jails the criminal; works to attract businesses to town, and to provide affordable housing for the people who are already here.

It's what makes Possibility City - all 700,000 residents and 386 square miles of it - possible.