Job Description: (Attached)
Salary/Grade
: IA , Grade 15
Days/Hrs: 260/8

SCOPE OF RESPONSIBILITIES:
Leads, coordinates, and assists the Technology Customer Support Team. Provides technical consultation, training and support to ensure that exceptional customer support is provided to all customers.

Minimum Qualifications:

  • High School Diploma or G.E.D
  • Five (5) years of experience with current desktop operating systems with at least two (2) years in a customer service or service desk setting
  • Extensive application support experience coupled with advanced computer hardware and software troubleshooting experience
  • Valid driver's license
  • Effective communication skills

TO APPLY

  1. Complete the online application
  2. Upload a letter of interest specific to this position, "Coordinator Technology Support". If letter is not specific, the application will be considered incomplete.
  3. Upload a current resume
  4. Upload a copy of your KY Administrator Certificate (if applicable)
  5. Identify 5 references with one being your current supervisor

**Information you enter in the Experience section of the online application will be used to verify your qualification for this position. Information should be entered accurately and completely.

**Falsification of an employment application is grounds for exclusion from consideration and/or termination.

Source: Job Listing