Job Description: (Attached)
Salary/Grade: IA , Grade 15
SCOPE OF RESPONSIBILITIES:
Leads, coordinates, and assists the Technology Customer Support Team. Provides technical consultation, training and support to ensure that exceptional customer support is provided to all customers.
- High School Diploma or G.E.D
- Five (5) years of experience with current desktop operating systems with at least two (2) years in a customer service or service desk setting
- Extensive application support experience coupled with advanced computer hardware and software troubleshooting experience
- Valid driver's license
- Effective communication skills
- Complete the online application
- Upload a letter of interest specific to this position, "Coordinator Technology Support". If letter is not specific, the application will be considered incomplete.
- Upload a current resume
- Upload a copy of your KY Administrator Certificate (if applicable)
- Identify 5 references with one being your current supervisor
**Information you enter in the Experience section of the online application will be used to verify your qualification for this position. Information should be entered accurately and completely.
**Falsification of an employment application is grounds for exclusion from consideration and/or termination.