Requisition ID: req41638

Job Title: Caseworker

Sector: Social Work

Employment Category: Regular

Employment Type: Full-Time

Compensation: USD 21.00 – 22.50 Hourly

Location: Louisville, KY USA

Job Description

IRC Background:

Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through 26 regional offices in cities across the United States, the IRC helps refugees resettle and become self-sufficient. Our programs are designed to ensure refugees thrive in America–whether ensuring children are enrolled in school, adults become self-reliant through employment or starting businesses, or families receive acute medical care they need to recover from trauma or illness. The IRC helps those in need rebuild their lives and regain control of their future in their new home community.

Scope:

Ensuring that refugees have the support necessary to integrate into their new communities and become self-sufficient, IRC Resettlement in Louisville supports the Reception and Placement, Intensive Case Management (ICM), Ukrainian Humanitarian Parolees (UHPs) and American Support for Afghanistan (ASA) programs in Louisville. Caseworkers and Assistant Caseworkers provide support and case management services to refugees, asylees and Parolees.

The Caseworker provides trauma-informed services to refugees and other qualified individuals to support a positive resettlement experience and the achievement of client self-sufficiency. The Caseworker works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.

Responsibilities:

Responsibilities include, but are not limited to:

Conduct intake services with clients to assess needs. Develop self-sufficiency plans and timelines in partnership with each client. Provide individualized support through direct services, referrals, and advocacy.
Ensure compliance with IRC, donor, and program guidelines and requirements.
Conduct outreach to potential clients, coordinate enrollment into the programs for which they qualify, and provide referrals to external service providers as appropriate.
Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.
Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.
Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
Use IRC, or personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
May train and lead the activities of volunteers and interns.
Other duties as assigned.

Requirements:

Bachelor’s degree in social work or related field of study preferred.
Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred.
Experience working with refugee and/or immigrant populations strongly preferred.
Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
Demonstrated success working and communicating effectively in a multi-cultural environment.
Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
Attention to detail and accuracy in work product.
Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients welcomed.
Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
Valid driver’s license and access to a personal, insured vehicle.
Working Environment:

A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
May require occasional weekend and/or evening work.
COVID-19 Vaccination Requirement:

In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity:

IRC is committed to building a diverse organization and a climate of inclusivity.  We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits.  In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.