Website New Hope Services, Inc.





Job Title:                    Recruitment Manager

Department:              Human Resources

Reports To:                Director of Human Resources

FLSA Status:             Full-Time/Exempt

Job Grade:                 Grade 14

Prepared Date:          02/03/2021

Approved By:            Director of Human Resources, Jennifer Colson

Revision Date:           03/04/2021



Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.
Supports and facilitates positive interaction with others as evidenced by: professional maturity, respect for others, a team-centered approach, and maintain confidential information


Receive requests for recruitment services
Screen and verify candidate credentials based on the required checks per individual program standards
Recommend potential employee based on the screening process
Interview prospective candidates and consult with manager regarding the selection process
Advise the DHR on issues that could create problems in selection
Recommend top-rated candidates for employment
Serve as a resource for a variety of employment related issues
Acquires all required new employee paperwork before inputting new hires into HRIS system
Maintain employee I-9 forms and personnel database in assistance with HR team
Manage the Employee Referral Program
Partner with the HR team for HR activities such as Open Enrollment, Annual Employee Appreciation Night, Manager Retreats and/or other miscellaneous items


Create annual training calendar and schedule appropriate training rooms.
Responsible for entering, tracking, and scheduling all mandatory employee trainings via online learning system
Track and maintain updated copies of employee’s auto insurance and driver’s licenses monthly and TB screenings annually.
Track and conduct background check updates for Family Services Programs on a monthly basis.
Facilitate SCM Training for Adult Services and specified Family Service programs.


Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
Participates in human resource staff meetings and attends other meetings and seminars
Performs other related duties as required and assigned by the DHR
Contribute to the team effort to accomplish the Mission Statements of NHS
Be thoroughly familiar with, and review at least annually, the Employee Handbook
Maintain utmost confidentiality regarding all personnel and financial matters of employees of the Corporation
Maintains compliance with federal and state regulations concerning employment
Assists with the preparation of various human resource trainings, as necessary


Previous experience with HRIS system
Ability to function independently in a multi-task environment, as well as part of a team
Comfortable with communicating across all levels of management and employees
Strong planning and organizational skills
Proven presentation and strong interpersonal skills
Must be proficient in Microsoft office and have strong verbal/written skills
Must possess a valid state driver’s license, proof of insurance coverage per company policy, and have a vehicle that is reliable


Bachelor’s Degree in a Business related field preferred
Minimum of two years Human Resources experience preferred


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee must be able to function in a stationary, sedentary position; input computer data entry and is occasionally required to stand; walk; sit; use hands to finger, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk or hear.  The employee must occasionally lift and/or move up to 10 lbs.  Specific vision abilities required by the job include close vision and distance vision

·         Ability to read, write, and converse in English

·         Ability to communicate well with staff and outside sources

·         Ability to respond to telephones and other auditory stimulation

·         Ability to evaluate/interpret information and make independent judgments/decisions



NHS will provide equal employment opportunity without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, gender identity, ancestry, political belief or activity, or status as a veteran.

The policy applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws.

It is the policy of NHS to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA). NHS will not discriminate against any qualified employee or job applicant with respect to any terms, privileges, or conditions of employment because of a person’s physical or mental disability. Any applicant or employee who requires an accommodation in order to perform the essential functions of the job should contact the Human Resources Department and request such an accommodation.  NHS will make reasonable accommodation wherever necessary for all employees or applicants with disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made do not require significant difficulty or expense.



This job description is not all-inclusive.  The Director of Human Resources may add other duties and responsibilities as necessary.

I have received a copy of the above description of my current position.  I have read and reviewed the duties and responsibilities of which I am responsible, and am aware of the physical and minimum requirements of this position.  I understand that I am accountable for the duties and responsibilities as described.  I agree to maintain confidentiality regarding all personnel and financial matters of the organization.  I agree to contribute to the team effort of accomplishing the Mission Statements of NHS. I understand that this document does not create an employment contract and that I am employed by New Hope Services, Inc. on “at will basis.”

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