Omni Louisville Hotel

Bob’s Steak & Chop House Bussers (Dining Room Attendants) assist servers and restaurant guests promptly, with the clearing and cleaning of tables. This position provides courteous, attentive service to enhance the guest experience in any way possible.

Responsibilities:

Follow, enforce, comply and adhere to all Omni Louisville Hotel and Bob’s Steak & Chop House rules, policies, procedures, standards, and recipes at all times
Service all guests in the dining room and contribute to a positive, memorable guest experience
Properly set up the entire restaurant
Completely understand and execute bussing standards
Completely understand the menu
Promptly and accurately deliver food and beverages to all sections of the restaurant and bar
Be friendly and helpful with all guests. Use surnames whenever possible
Comply with food handling standards
Inspect one’s station in the restaurant to ensure it is immaculate in both cleanliness and presentation
Complete station set-up and breakdown/side-work, as well as, all other assigned duties by the restaurant manager before checking out/clocking out

Qualifications:

DRA experience in a fine dining environment is preferred
Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items
Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
Ability to work cohesively with co-workers both within and outside of your department
Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
Excellent customer service, service recovery, and problem solving skills
Must be able to work a variety of shifts, including weekdays, Saturdays, and holidays
Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
Requires frequent bending, reaching overhead, and twisting
Must be able to stand or walk for an extended period or for an entire work shift

To apply for this job please visit www.omnihotels.com.