Omni Louisville Hotel

To deliver prompt and courteous service to guests at the Lobby Bar.


Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests.
Must have full knowledge of food and beverage offerings.
Monitor and maintain cleanliness, sanitation and organization of work areas.
Properly provide silverware and condiments prior to food being presented at bar area.
Clean and resetting of bar area as guests depart or preparation of drink is completed.
Responsible for proper bar setup and break down and triple sink procedures.
Communicate with management, kitchen staff, and serving staff professionally at all times.
Contributes to a professional workplace that maximized employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff.
Performs additional responsibilities although not detailed, as requested by a manager.
Insures responsible service of alcohol by following all legal requirements including carding and consumption
Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system.  Maintains guest tabs and processes payment promptly.
Prepares restaurant and pool deck for either opening or closing in accordance with departmental standards
Serves food and beverage to guests following departmental steps of service and adheres to service times
Follows daily checklists and side work. Sets up, stocks and breaks down pool deck and restaurant for service daily. Completes all assigned cleaning duties.
Complies with direction and instruction from the management team.


Able to lift up to 50 lbs and be on your feet for up to eight hours a day.
Ability to bend and reach above head holding up to 10 pounds frequently
Minimum 1-2 years bartending and serving experience, high volume & pool/casual environment preferred.
Must have full knowledge of menus, liquor, beer, cocktails and any other pertinent information.
Must have strong communication skills speaking with enthusiasm, and comfortable talking and interacting with guests in a pool environment.
Must be at least 18 years of age.
Must have problem solving abilities, be self motivated and organized.
Ability to understand and follow verbal and written instructions.
Must have a STAR certification prior to first day of work.
Must have full knowledge of the floor plan, table numbers, and labeling system as outlined in training.
Must be able to work under moderate supervision.
Must be flexible with schedules including weekends and holidays.
Must be familiar with a service bar atmosphere combination with bar.

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