Job Description: Attached
Salary Schedule/Grade: IA/ Grade 12
Working Calendar: 260 Days/ 8 Hours

Supports teacher and student device integration the schools. Works with teachers, students, School Technology Coordinators and other staff members to integrate technology in the classrooms.


  1. High school diploma or G.E.D.
  2. (4) years’ experience with current desktop operating system
  3. (2) years’ experience in a customer service or service desk setting 
  4. Application support experience and advanced computer hardware and software troubleshooting experience
  5. Valid driver's license
  6. A current, relevant, and industry-recognized certification, or the ability to complete department-designated and department-paid certification(s) within twelve (12) months of hire
  7. Effective communication skills


  1. Complete the online application
  2. Upload a letter of interest specific to this position, "Professional Customer Care Technology". If letter is not specific, the application will be considered incomplete.
  3. Upload a current resume
  4. Upload a copy of your KY Administrator Certificate (If applicable)
  5. Identify 5 references with one being your current supervisor

**Information you enter in the Experience section of the online application will be used to verify your qualification for this position. Information should be entered accurately and completely.

**Falsification of an employment application is grounds for exclusion from consideration and/or termination.

Source: Job Listing