State Beauty Supply of Louisville

Beauty Supply Warehouse

State Beauty Supply is a premier wholesale distributor of the finest, most sought-after Professional Salon Brands. We have stores located on Dixie Highway, Gardiner Lane, and New Albany Indiana. We sell only to licensed stylists and salons. We are not open to the general public

Generally, duties include but are not limited to, receiving orders via emails, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints, and & imputes those orders into pick tickets.

Physical Demands/Work Environment:
Must be able to sit & stand for long periods and lift at least 30 pounds.

Mental Demands:
Thinking, concentration, learning the ability to interact and listen to others. Exercise self-control; meet deadlines; work under stressful conditions, particularly in client relation situations.

Essential Functions

Verify customer and order information for correctness, checking it against previously obtained information as necessary.
Obtain customers’ names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on pick tickets.
Inform customers by email or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
Receive and respond to customer inquiries.
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
Compute total charges for merchandise or services and shipping charges.
Check inventory records to determine the availability of requested merchandise.
Recommend merchandise or services that will meet customers’ needs.
Attempt to sell additional merchandise or services to prospective or current customers by telephone or email.
Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
File copies of orders received.
Support outside sales
Pick and pack orders
Help put away weekly deliveries
General Qualifications

High school diploma or equivalent is required. Basic knowledge of beauty supply products is an asset.

Proficiency in the use of pc-base software, especially Word, Outlook, Excel, and 10 Key. Excellent communication skills, both written and oral, and analytical skills. Must be detailed oriented with the ability to work under pressure. Work well with management peers and subordinates.

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