Website talisgroup Talis Group, Inc. (Recruiting Co.)

A Talis Group client is seeking to hire Help Desk Support. This position is a ‘direct hire’ position.

Our client is a well-established, highly respected law firm in Louisville.  They have been ranked highly by U.S. News- Best Law Firm in several practice areas.  They are looking to hire a Help Desk Support Specialist to serve as the first point of contact for technical assistance.  This position is full time and offers $50K, benefits package and free parking.  Great opportunity.  If you are a qualified candidate, apply now!


Highlighted Duties

Provide technical guidance to diagnose, troubleshoot and resolve support tickets in a timely manner
Resolve issues with networks and other computer systems
Diagnose system errors and other issues
Provide daily support for email, network connectivity, peripheral equipment and system maintenance
Install, make changes and repair computer hardware and software
Assist in installation and maintenance of the networking infrastructure
Follow up to ensure full resolution of issues
Highlighted Requirements

Microsoft Certification preferred
2+ years of experience working in a help desk environment
Strong computer skills with the ability to diagnose and resolve basic computer technical issues
Familiar with Juris, Trialworks (law firm specific) preferred
Experience with network repairs and analysis
Strong organizational skills
Solid customer service skills with the desire to help people
Good communication and listening skills
Never worked with a recruiting company before?  You’re in good hands with Talis Group! If your skills and experience fit the job, we can give you the inside scoop on the company and position.

This information is a brief job summary for recruiting purposes only and does not constitute the entire job description, duties or requirements for this position.

Talis Group is an equal opportunity employer. All candidates are considered based upon their skills, performance and potential, without regard to race, color, religion, sex, national origin, age, disability, pregnancy, genetic information or any other characteristic protected by applicable law.

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