Office Administration Specialist

The Office Administration Specialist serves as the first impression of the company and central office operations. This role ensures a professional first impression for visitors and incoming callers while supporting the daily operations of the office, including facilities maintenance, vendor relationships, and general office services.

• Answer and route all incoming phone calls.
• Greet and route all visitors to the appropriate parties.
• Create, track, retrieve and cancel Visitor and Employee access badges.
• Manage anniversary badges for employees.
• Maintain receptionist policies and procedures.
• Serve as back-up if necessary for all mail room functions.
• Serve as the primary point of contact for all facility related issues.
• Maintain current floor plans for Support Center.
• Support the coordination of internal office moves involving employees, furniture, and computers.
• Order office and mail room supplies.
• Respond to staff and leadership requests.
• Work with external vendors on services provided.
• Assist in invoice coding and distribution.
• Assist in onsite event logistics when needed.
• May perform other duties as needed and/or assigned.
• High School diploma or General Education Degree (GED) required, associate or bachelor's degree preferred.
• Must successfully complete all Atria specified training programs.
• Two (2) or more years of previous office experience, phone system experience preferred.
• Excellent verbal and written communication skills, with the ability to interact professionally with both internal and external customers
• Strong customer service skills, with a proven ability to address questions, resolve issues, and create a positive experience in every interaction.
• Basic computer skills required including experience using Microsoft Office and Excel.
• Demonstrated ability to learn and utilize technology, including phone systems and mailing and shipping processes.