Trolley Driver

Job Summary
We are seeking an energetic and personable Trolley Driver and Tour Guide to lead engaging tours while safely operating our trolley vehicles. This dynamic role combines responsible driving with delivering memorable visitor experiences, showcasing the highlights of our location with enthusiasm and professionalism. The ideal candidate will be possess excellent storytelling skills, demonstrate a passion for connection, and show a constant level of professionalism.

Duties

• Safely operate trolley vehicles along designated routes, adhering to all traffic laws and safety protocols
• Conduct informative and lively guided tours, sharing historical facts, fun anecdotes, and key site details
• Engage with visitors of diverse backgrounds using excellent communication skills, ensuring an inclusive and welcoming atmosphere
• Manage timing effectively to keep tours on schedule while maintaining a relaxed and enjoyable pace for guests
• Provide exceptional customer service by addressing questions, assisting with boarding and disembarking, and resolving any guest concerns promptly
• Maintain cleanliness and safety standards of the trolley vehicle before, during, and after each tour
• Collaborate with team members to coordinate schedules, report maintenance issues, and improve overall visitor experience

Skills

• Strong public speaking abilities to deliver engaging narratives confidently in front of groups
• Leadership qualities to manage groups responsibly while maintaining a positive environment
• Excellent customer service skills to ensure guest satisfaction at all times
• Effective time management to keep tours running smoothly and punctually
• Clear communication skills to interact seamlessly with guests and team members
• Able to diagnose and repair minor to major problems with trolleys

Requirements

• Must hold a valid CDL with a passenger endorsement
• No air brake restriction endorsement is a major plus
• Clean driving record
• Must pass a background check

Pay: $25.00 - $35.00 per hour

Benefits:

• Flexible schedule