Outreach and Housing Navigation Specialist

The Salvation Army
911 S. BROOK STREET
Job Type: Full Time
Job Description

Mon-Fri (8am-5pm) - $24 hourly

Full time, Temporary position. Contract ends 4/2029.

The Housing Navigation/Housing Support Specialist provides strength-based case management for the families in Family Emergency Shelter (FES) as they progress to permanent, stable housing. The Housing Navigation Specialist's primary focus will be on securing housing, supporting families in their housing needs to prevent recidivism, resolving barriers to stability quickly, and connecting them with local community resources. Provide monitoring, reporting, and technical support services to clients in the program. Conduct assessments with FES families to determine suitability for housing. Oversee and teach classes in the Life Skills curriculum. This position is grant-funded for four years.

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Education and Experience

Bachelor’s degree in social services or related field.

A minimum of two years of professional experience in case management, counseling, and/or supervision of others.

or

Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.

Certifications/Licenses:

Valid State Driver’s License

Knowledge, Skills, and Abilities:

Knowledge of the principles and practices of social service case management.

Knowledge of family services and community resources.

Knowledge of emotional or mental disorders.

Knowledge of case management with the homeless population.

Skills in active listening techniques.

Knowledge of computer software such as Microsoft Word, Microsoft Excel, Microsoft Access, or WordPerfect.

Ability to effectively and efficiently organize and maintain records.

Ability and willingness to work from a team approach.

No evidence of substance abuse for a minimum of four (4) years

Work requires the ability to lift, carry, push/pull light (less than 25 lbs.) materials, supplies, and equipment. Light mobility: duties are usually performed by a combination of standing, walking, and primarily sitting.

Travel (up to 40%) across Jefferson County will be required for housing navigation and housing support case management.

Statement of Purpose

This document provides descriptive information about the above Salvation Army position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. The Salvation Army reserves the right to make changes to this document as deemed necessary without providing advance written notice.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Posted Date: 09/22/2026 06:28:26 PM
Closing Date: 10/22/2026 06:28:26 PM

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